Frequently Asked Questions (FAQ)
How long does delivery take?
Delivery usually takes 5–12 business days, depending on your location.
You will receive a tracking number as soon as your order is processed.
How do I track my order?
Once your order ships, you will receive a tracking link by email.
You can track your parcel anytime directly from the link provided.
What payment methods do you accept?
We accept:
- Credit/Debit Cards
- PayPal
- Apple Pay / Google Pay
- Shop Pay
- Secure encrypted payments
All transactions are protected with 100% SSL security.
Can I return or exchange my order?
Yes. We offer 30-day returns on unused items in original condition.
If you need help, simply contact our support team with your order number.
My product arrived damaged. What should I do?
No worries — we’ve got you.
Contact us within 48 hours with photos of the damage, and we will send a replacement or refund immediately.
Are smart watches compatible with iPhone and Android?
Yes. All our smart watches work with:
- iOS 9.0+
- Android 5.0+
Compatibility details are included in each product page.
Are fitness products safe for beginners?
Absolutely.
Our products are designed for all fitness levels. Each product page includes instructions to help you get started safely.
How do I use the Training Mask?
You simply adjust the resistance level and wear it during cardio or endurance workouts.
It helps strengthen your respiratory system.
Full instructions are provided with the product.
How do I clean my yoga mat?
Use mild soap and warm water.
Avoid harsh chemicals to keep the material in good condition.
Do the massage guns come with multiple heads?
Yes.
Most of our massage guns include 4 to 6 massage heads designed for different muscle groups.
Please check product details for exact specifications.
Do you offer discounts or promotions?
Yes!
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